1. Who we are
The company Projedata Informática Ltda. ("Projedata"), registered in Brazil's National Registry of Legal Entities (CNPJ) under No. 04.560.916/0001-57, with its registered office at Rua Padre Auling, 150 – 3º Andar, Centro, São Ludgero - SC, CEP 88730-000, is the controller of personal data processed through this website. For more than 25 years, we have developed management software solutions (ERP, MES, APS, and BI) for the plastics processing industry.
This Policy explains what personal data we collect, why we collect it, who we share it with, how long we retain it, and how you can exercise your rights under Brazil's General Personal Data Protection Law (Law No. 13.709/2018, "LGPD").
2. Who this Policy applies to
It applies to everyone who accesses the Projedata website, completes our forms, talks to our virtual assistant Sophia, subscribes to our content, or contacts our sales team through the website.
Data processing within the systems licensed by our customers (Iniflex SMART, Iniflex PRO, Autoflex, Iniflex.APS, and Iniflex.BI) is governed by the license agreement and the specific documents for each engagement.
3. Data we collect
Data you provide to us
- Contact, demo, and diagnostic assessment forms: name, business email, phone number, company, job title, industry, company size, city and state, and any information you include in your message.
- Conversations with Sophia: the content of messages exchanged and any contact details you choose to provide.
- Content and resources: name and email to send resources, event invitations, and communications.
Automatically collected data
- IP address, device and browser type, operating system, language, pages visited, time spent, traffic source (including campaign parameters such as UTM), and interactions with the website, through cookies and similar technologies.
We do not intentionally collect sensitive personal data through this website. Please do not provide such data in forms or conversations.
4. How we use data and on what legal basis
| Purpose | Data used | Legal basis (LGPD) |
|---|---|---|
| Responding to inquiries, scheduling demos, and presenting business proposals | Contact details and company information | Preliminary procedures related to a contract, at the data subject's request (Art. 7, V) |
| Assistance through the virtual assistant Sophia | Conversation content and contact details provided | Preliminary procedures related to a contract (Art. 7, V) and legitimate interest (Art. 7, IX) |
| Sending content, event invitations, and communications about our solutions | Name and email | Consent (Art. 7, I) or legitimate interest, with an unsubscribe option in every message (Art. 7, IX) |
| Lead qualification and business relationship management | Contact details, company, job title, and interaction history | Legitimate interest (Art. 7, IX) |
| Browsing analysis and website improvement | Browsing data and analytics cookies | Consent (Art. 7, I) |
| Website security and fraud prevention | IP address and technical access data | Legitimate interest (Art. 7, IX) |
| Compliance with legal obligations and defense of rights | Data needed in each case | Legal obligation (Art. 7, II) and regular exercise of rights (Art. 7, VI) |
6. Who we share data with
Projedata does not sell personal data. We may share it only when necessary for the purposes of this Policy, with:
- Technology providers that process data on our behalf, such as website hosting, CRM, email delivery, analytics tools, and the artificial intelligence provider that powers Sophia.
- Presales and marketing partners that act on Projedata's behalf in assisting and qualifying contacts.
- Business partners and authorized representatives, when service for your region or solution requires it.
- Public authorities, when required by a legal obligation, court order, or request from a competent authority.
These third parties are contractually required to protect the data and use it only for the purposes defined by Projedata.
7. International data transfers
Some of the tools we use may store or process data outside Brazil. In such cases, transfers take place in accordance with Art. 33 of the LGPD, using providers that adopt adequate levels of protection and contractual security clauses.
8. How long we retain data
We retain personal data for as long as necessary to fulfill the purposes of this Policy:
- Business contacts that do not result in a contract: for up to 5 years after the last interaction, or until you request deletion.
- Communications and content: until you unsubscribe or withdraw consent.
- Browsing data: for the retention period of each cookie, as stated in the cookie settings.
- Data needed for legal obligations or defense of rights: for the periods required by law.
After these periods, the data is deleted or anonymized.
9. How we protect data
We adopt technical and administrative measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure, such as encrypted connections (HTTPS), role-based access control, authentication for internal tools, and confidentiality agreements with providers. No digital environment is entirely risk-free. In the event of a significant security incident, we will notify affected data subjects and Brazil's National Data Protection Authority (ANPD), as required by law.
10. Your rights
Under Art. 18 of the LGPD, you may request at any time:
- confirmation that we process your data and access to it;
- correction of incomplete, inaccurate, or outdated data;
- anonymization, blocking, or deletion of data that is unnecessary, excessive, or processed in violation of the law;
- portability of data to another provider;
- deletion of data processed on the basis of your consent;
- information about the entities with which we share your data;
- information about the option not to provide consent and its consequences;
- withdrawal of consent;
- objection to processing based on legitimate interest.
You may also file a complaint with the ANPD.
11. How to exercise your rights
Send your request to our data protection officer:
Email: dpo@projedata.com.br
We may request information to verify your identity before fulfilling your request. Responses will be sent within the time limits established by the LGPD.
12. Children and adolescents
This website is intended for businesses and professionals. We do not intentionally collect data from children or adolescents.
13. Links to other websites
The website may contain links to third-party pages, such as social media and Projedata's careers platform. These pages have their own privacy policies, which we recommend you read.
14. Changes to this Policy
This Policy may be updated to reflect changes in the law or in our practices. The date of the latest update is always shown at the top of the page. Significant changes will be announced on the website.
15. Contact
If you have questions about this Policy or the processing of your data, contact the data protection officer by email at dpo@projedata.com.br.
Projedata Informática Ltda.
CNPJ (Brazilian National Registry of Legal Entities) 04.560.916/0001-57
Rua Padre Auling, 150 – 3º Andar, Centro, São Ludgero - SC, CEP 88730-000